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What is being checked

A lender may need to confirm account ownership and review income and commitments. Ask what data is required, who processes it and how long it is retained. A connected-account service and document upload can have different permissions.

Verify the channel

Start from the lender’s verified website. Read any bank-connection authorisation before accepting it and ask about alternatives if you are uncomfortable. Never give a password or banking PIN to someone claiming to be support.

No bank connection on BluCross

The calculator does not connect to a bank or verify an account. A verification request after leaving this site belongs to the external provider. Contact that provider if the request fails; do not email banking credentials here. See document preparation.

Still not answered? Find the right contact or search the help centre.